IT outsourcing for SME’s

We offer a wide range of IT services and equipment tailored to the needs of the SME’s. Read more about our service offering and how our ongoing partnership model works.

Tietokeskus as an IT Partner for the SMEs

We are a reliable and experienced IT partner for the small and medium-sized enterprises.

Under one roof, we provide both secure IT services and high-quality equipment. Outsource your basic IT operations to us and free up your IT team’s time for more productive work!

You can acquire IT equipment directly from our online store, through leasing, or via a PC-as-a-Service model (PCaaS).

A Finnish-owned company
Certified expertise
Flexible procurement models
Expert in basic IT and outsourcing partnerships
Full ICT lifecycle support from a single partner
Strong competence in lifecycle management services
Specialized expertise in IT equipment for healthcare and social services

“Cooperation with Tietokeskus is close. I value a partnership where we have time to talk, and the partner is genuinely interested in our success. We’ve always had architects and consultants on site when we’ve needed them.”
Sami Teininen
Chief Information Officer

Read this customer story

“Tietokeskus keeps us informed about what to pay attention to and, together, we work out the best solutions for each situation. Thanks to their advice, among other things, we introduced MFA authentication, which is important for data security.”
Teuvo Halonen
Chief Financial Officer

Read this customer story

What does IT outsourcing involve?

You can work with us to outsource all your IT services or just outsource a specific part of your IT. As your partner, we maintain the basic day-to-day IT functions and ensure that your environment is kept up-to-date and constantly evolving to meet your business needs.

For example, you can outsource the following:

Our contracts operate at fixed monthly prices but with no fixed terms. This makes costs easy to predict. Our services and their costs also scale with the size of the business and the number of users.

Why outsource your IT services to Tietokeskus?

Infrastructure that best serves your business

No two IT environments are the same, so the services they need should not always be the same either. Our services take into account the needs of your business and IT environment, the cost-effectiveness and efficiency of the services we provide, and the potential risks.

We support the IT development of your business

We regularly propose new solutions and proactively develop your IT infrastructure with you. We make sure that our skills are also transferred to the IT people in your company. This keeps them up to date with the latest technologies and their developments, so that new ways of working are directly transferred to your business.

The most knowledgeable guy in your city

We work where you do. You can find us in several cities around Finland. Our teams are multi-locational – the resources and expertise of nearly 500 Tietokeskus people are at your disposal across the country.

How does outsourcing work in practice?

We always start with an IT environment health check

We look at what kind of IT infrastructure your company has and how it’s performing.

We then take control of your IT environment and fix the problems identified during the health check

We make sure that our IT environments and yours talk to each other.

After taking control, we run the agreed services and meet with you regularly

This way we know if everything is going as it should and we can think about how to improve in the future.

You’ll be helped by people you know from our end, with a dedicated account and support team and direct contact with your designated contact person

You’ll see us regularly, because we want to make sure we know your business and its changes inside out. This is the best way for us to brainstorm how IT can support it.

Building strategic understanding
on the basis of IT

We sit down once or twice a year with a larger group, anticipate changes in your business and set goals for IT development.

Participants: IT and business management + Tietokeskus team  

Monitoring & prioritisation of development projects

At least once a quarter, we sit down and critically review the development list: whether it supports the objectives, whether the monthly meetings have identified actions that should be added, and which projects should be prioritised next.

For example: at the monthly meeting, we discover that there are interruptions in the service because it is out of date. In the quarterly meeting, we agree how and when to remedy the situation.

Participants: IT Director and contact person for our partnership + Tietokeskus team

Daily work according to agreement

We will help out your employees, take care of security, spar with you, perform development work and so on – whatever you need.

Once a month, we hold a meeting to go through the indicators and charts together: highlighting what’s worth noting, why the figures have changed and what to do about them.

Participants: Contact person for our partnership + Tietokeskus team and other key people as needed

For whom and when is Tietokeskus a suitable IT partner?

You are an SME with at least 20 workstations (or thereabouts) and you expect your IT needs to grow in the near future
IT is the engine of your business or you are looking for ways to make it even more so
You are willing to make the necessary improvements to your IT environment in order to develop your business
You want to ensure your competitiveness now and in the future
You are looking for a strategic IT partner for ongoing collaboration, and one who won’t waste your time on nonsense

If you found at least some matches, get in touch and let’s talk more about IT outsourcing!