Tietokeskus

Responsibility at Tietokeskus – Customers

Our responsibility towards our customers is reflected in our uncompromisingly secure IT services and exceptionally satisfied clients.

Information security

Information security and the protection of our customers’ privacy are among Tietokeskus’ top priorities.

Responsible data management

Tietokeskus continuously develops its internal processes to maintain secure and responsible data management.

Rapid response

Monitoring data traffic and responding swiftly to any anomalies are an integral part of Tietokeskus’ daily operations.

Ethical and secure IT services are increasingly a customer expectation

Responsible business also means offering responsible services. We have a major responsibility for the services we provide to our customers – they must be delivered ethically, and the handling of customer data must always be secure.

We strictly follow all information security guidelines and best practices when processing customer information. Customer and personal data are collected only on lawful grounds and used solely for legitimate purposes as permitted by law.

The customer satisfaction achieved through responsibly and carefully delivered services is in a class of its own. We measure CIO-level decision-maker satisfaction with our services every month, and in 2023, the average score on a 0–5 scale was 4.0.

Learn more about responsibility at Tietokeskus

We are committed to contributing to a more responsible IT industry. For us, this means concrete and measurable actions as well as continuous improvement.

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