Microsoft 365 and modern knowledge work

Modern knowledge work audit

This audit gives a complete overview of current application usage and a roadmap for controlled adoption of a more versatile Microsoft 365 environment, including Microsoft Copilot and AI utilisation.

What we offer:

• Analysis of organisational work practices and how M365 applications are used, benchmarked against Microsoft best practices and proven models
• Interactive workshop exploring ways to improve the workday experience with M365

A roadmap for modern knowledge work tailored to your organisation

AI in productivity

Since 2023, generative AI has become a “normal worker’s tool,” and prompt engineering will be considered a basic skill for knowledge workers in 2025. Combined with Microsoft Copilot, this era demands learning and workflow adjustments from all employees.

What we offer:

• Clear explanation of AI and how to get started
• Demonstration of what generative AI can and cannot do
• Demos of Microsoft Copilot and its productivity benefits
• Guidance on building the organisation’s AI adoption journey

Microsoft Copilot implementation & planning

We plan the implementation of Copilot for Microsoft 365 following best practices. At the same time, we create rules for AI usage within your environment and train your staff to use Copilot for Microsoft 365 effectively – both for individual tasks and to enhance overall business productivity.

It is essential that Copilot implementation projects are always tailored to the organisation’s specific needs and aligned with Microsoft best practices. In our Copilot implementation projects, we define the project duration and the focus areas together with the client.

What we offer:

• Guidance for starting AI adoption in the best possible way
• Ensuring your environment is ready for secure and effective Copilot for Microsoft 365 deployment
• Creation of an implementation plan and definition of pilot group objectives

Teams / M365 playbook

Many organisations have not established clear rules for creating Teams and using Teams efficiently. Often, the process starts with a Teams playbook, but guidance is quickly needed for communication, files, and other applications as well. When practices are agreed upon and clearly communicated to staff, application usage becomes easier.

What we offer:

• Reviewing effective Teams usage
• Assessing the current state and clarifying future objectives
• Creating a playbook through workshops for all employees

Teams – improving work practices

Ensure your staff uses Teams efficiently with targeted training. Teams is a “Swiss army knife” of work – enabling functionalities that were previously unimaginable.

Often, Teams is underutilised because not all of its features are well known. Staff do not always have the time to explore its capabilities independently, which is also inefficient.

Teams training ensures that all users can utilise Teams according to the demands of their work tasks. At the same time, participants learn a range of useful tips and tricks.

What we offer:

• Custom Teams training for your staff, designed in collaboration with the client
  
• Planning includes identifying the key topics to cover during training while also considering existing usage practices
  
• Training is delivered in the format that best suits your organisation: a single session for all staff or separate sessions for different teams
  
• After the training, all participants will be proficient in Teams!

Familiarising with M365 products via demos

Many organisations only use a fraction of the capabilities included in their Microsoft 365 licences. Often, the solution to emerging needs already exists within the current applications – they just need to be implemented.

The purpose of joint demos is to familiarise the client with the available applications and their capabilities.

What we offer:

• Hands-on demos of various applications and their usage possibilities
• The client gains a clear understanding of how to maximise the benefits from their existing Microsoft 365 licences

Optionally, we can also assist in creating a roadmap for further development

Communication-focused intranet with SharePoint

An intranet provides staff with a clear location for all information related to their employment and the organisation in general. A well-designed intranet that works across different devices improves information flow and also enhances employee satisfaction.

When planning an intranet, there is no need to seek third-party applications: SharePoint is included in all M365 licences and offers an easy-to-use foundation for an intranet solution.

The implementation cost is determined after the initial survey/planning meeting.

What we offer:

• Fast, easy, and secure SharePoint intranet implementation
• Training responsible staff to become competent and effective administrators
• Cost-effective and modern intranet platform that leverages existing licences and technology for intranet maintenance
• The project can also include, for example, migrating the organisation’s document management to Teams and SharePoint, or automating workflows as a separate project

Communication-focused document management with SharePoint and Teams

Work becomes easier when files are moved from network drives to the M365 environment. Modernising file services frees organisational resources for other tasks, as file systems no longer need to be maintained or updated on on-premises platforms.

Together with the client, we review the current file structure and, based on that, design a new structure utilising SharePoint and Teams that best serves the organisation’s needs. The outcome is a solution leveraging SharePoint and Teams, which can include features such as archiving, classification (labels), retention policies, metadata, and more. Implementation can begin with a workshop where we review how document management could be executed in the cloud.

What we offer:

• Current state assessment
• Review of SharePoint’s various capabilities
• Best information management solutions tailored to the client’s needs
• Roadmap for future file management and its implementation

File management in SharePoint using metadata

SharePoint is, among many other features, a document management system with functionalities related to files, such as metadata, file sets, version history, and approvals.

Metadata facilitates sorting, filtering, grouping, and searching for files, while also providing AI with better capabilities to locate the desired data within the M365 environment.

What we offer:

• A workshop introducing SharePoint’s document management capabilities, enabling the client to utilise them fully
• Exploration of SharePoint’s features and designing file management to work in the client’s environment according to their requirements

Purview – Datan Purview – data classification and protection with labelsja suojaus labeleilla

Organisations hold a lot of critical information that needs safeguarding. It is also important to prevent data from being taken when an employment relationship ends. Sensitive information, such as personal data, should only be accessible to designated roles within the organisation.

The solution is Sensitivity Labels, which protect data so that it cannot be accessed without the appropriate permissions, even if it is stored in the wrong location. Protecting data is also essential when using Copilot: labels ensure that users do not access information they are not authorised to view.

What we offer:

• We define and implement the necessary labels in the client’s environment
• We ensure AI is utilised securely with data protection in mind
• Data protection improves overall security: sensitive information is no longer at risk of reaching unauthorised personnel

Purview – data retention and lifecycle management

Accumulation of outdated or unnecessary data is a common problem in many environments. Retention and deletion policies ensure that information is kept only for as long as needed and is removed automatically when the retention period expires. These policies also prevent files from being deleted before their designated retention period ends.

What we offer:

• Guidance and procedures for file retention and deletion, compliant with legal and regulatory requirements
  
• Assessment and planning of the client’s document management retention needs and practices using M365 tools
  
• A solution that addresses problems of outdated document accumulation. The actual implementation is delivered in separate, agreed-upon follow-up workshops

Teams and SharePoint governance

In most organisations, the use of Teams and SharePoint has grown rapidly and often in an uncontrolled manner. Therefore, it is crucial to establish a governance model for both Teams and SharePoint usage.

What we offer:

• Admins or ICT personnel gain a comprehensive understanding of the possibilities and features of SharePoint and Teams, with security considerations in mind
• Knowledge of settings helps ensure the security of the environment and simplifies management
• Provides the keys to better ongoing management of the environments